Responsible Gaming

Gaming Should Be Entertainment

At Change of Heart Counselling, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

If you are accessing this website from Australia, we encourage you to familiarize yourself with responsible gaming practices and support services available to you.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and participate in casino gaming. If you are under the legal age, please do not proceed.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem. Please seek help:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with money intended for essential expenses (rent, food, utilities)
• Hiding your gambling activities from family, friends, or partners
• Spending more time or money on gambling than planned
• Feeling anxious, irritable, or restless when unable to gamble
• Neglecting work, school, family, or social responsibilities due to gambling
• Borrowing money or going into debt to finance gambling
• Lying about the extent of your gambling activities
• Failed attempts to reduce or control gambling
• Using gambling to escape problems or negative emotions

Self-Help Tools & Safeguards

Most reputable online casinos provide tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Cap the amount of money you're willing to lose in a given timeframe
• Reality Checks: Enable reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino services
• Account Closure: Permanently close your account if needed

We encourage you to use these tools proactively to maintain healthy gaming habits.

Support Organizations & Resources

If you need help with problem gambling, the following organizations provide free, confidential support:

Australia

• Gambling Help Online — Counselling and support services for Australians
  www.gamblinghelponline.org.au
  1800 858 858 (24/7 helpline)

United Kingdom

• GamCare — Free counselling and support
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Information and resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Referrals and support
  www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  Gambling support and information services

If You Need Help

Please reach out today. Problem gambling is a treatable condition, and seeking help is a sign of strength, not weakness. The organizations listed above provide confidential, judgment-free support to help you regain control.

If you or someone you know is struggling with gambling, contact your local support service immediately. Your wellbeing matters.